Privacy Policy
Last updated: June 29, 2026
Woofi values privacy and the protection of personal data. This policy describes how the company collects, uses, stores, shares and protects the information processed through its services, platforms, APIs, applications and connectivity solutions.
1. Who we are
Woofi is a connectivity and telecommunications solutions platform offering eSIM-related services, line management and third-party system integration.
Contact for privacy questions: contato@woo-fi.com
2. Data we collect
Registration data
- Full name
- Telephone
- Company
- Country of residence
Usage data
- IP address
- Device type
- Operating system
- Browser used
- Access date and time
- Platform usage logs
- Integration information
Service-related data
- eSIM line identifiers
- Activation and service usage information
- Technical data for provisioning and support
Partner-provided data
Information received through commercial partners, marketplaces or integrations necessary to deliver the service.
3. How we use the data
Personal data may be used to:
- Provide and operate the services
- Process eSIM activations and provisioning
- Manage accounts and access
- Provide technical support
- Improve the user experience
- Comply with legal obligations
- Prevent fraud and security incidents
- Communicate updates and service information
4. Data sharing
Data may be shared with hosting providers, infrastructure and technology providers, payment processors and authorized partners involved in delivering the service.
Woofi does not sell personal data.
5. Storage and security
The company adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, destruction or improper disclosure.
6. Data retention
Data is retained only for as long as necessary for the purposes of this policy, to comply with legal obligations and to exercise rights in judicial, administrative or arbitration proceedings.
7. Cookies and similar technologies
We use cookies and similar technologies to operate the platform, improve performance and security, run statistical analyses and personalize the user experience. Users can manage cookies through their browser settings.
8. Third-party integrations
The services may integrate with third-party platforms. The processing of data carried out by those platforms is governed by their respective privacy policies.
9. Changes to this Policy
This policy may be updated periodically to reflect legal, regulatory or operational changes. The latest version is always available on the official channels.